Inspire Global Assessments checks assessment scores carefully before releasing your performance report. If you believe your performance report does not reflect how you performed during your assessment, you can request a reconsideration of your SLA results.
Inspire Global Assessments does not allow reconsideration of the CBA results. If you encountered an incident while taking the CBA that requires review, you must contact us within three business days of your CBA to resolve.
Once you request a reconsideration of your SLA, assessors who did not score your original assessment will view the recorded videos of your SLA scenarios to confirm that we scored all the skills you demonstrated. We will then issue you a new performance report that combines your original CBA scores and your final SLA scores. You can request only one reconsideration. All reconsideration results are final.
A CDN $350 fee will apply. This fee covers the administrative costs and assessor time involved in your reconsideration.
To request a reconsideration, complete this form within 15 days of receiving your performance report and email it to info@inspireassessments.org (British Columbian candidates) or info.maritimes@inspireassessments.org (Maritime Canada candidates).
We cannot conduct reconsiderations after 15 days have passed. It takes Inspire Global Assessments about 21 days to complete a reconsideration from the date it is requested.